Fix Microsoft Outlook Not Receiving Emails Error Yourself

Written By Amrita Yadav
Updated on October 22nd, 2024

After the pandemic, the Work from Home Culture took an exponential rise. All the official and non-official activities take place via Email. Server issues or other technical errors can cause a grave delay in the efficiency of work. These issues are infuriating and can affect the overall company’s growth. So in this blog, we would discuss some tested and verified methods including professional PST Recovery Software for the issue of Microsoft Outlook not receiving Emails.

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Microsoft Outlook is one of the leading Email service clients currently in the world. It offers users a number of other applications like OneDrive, Office 365, MS Word, Teams, etc. A lot of companies use Outlook as their official communication. During these testing times, many users on Outlook have faced the issue as Outlook cannot receive emails.

Methods to Implement When Outlook Stops Receiving Emails

We would be discussing the methods and steps to rectify these issues.

Method 1: Check the Internet Connection

Sometimes, the most complex problems have the most basic solution. Frequent disconnection of the internet or slow internet can cause Outlook to not receive Emails.

The simple solution is to restart your router and restart your System.

If this solves your problem, Congratulations!!!, however, if the issue is still persistent follow the next method.

Method 2: Check the Spam Folder

Outlook can be tricky sometimes. It may mark the most authentic emails as Junk and send them to the Spam Folder. Check the Spam/Junk folder for your missing Email. If your Email is available there, just right-click on it and select the option Not Junk.

A Pop-up box will appear asking if you want to trust the Emails from this Email address. Select the check box so that you can receive the emails in your inbox the next time.

Method 3: Oversize Mailbox

Microsoft Outlook will not receive emails, even when the Inbox has Oversized OST/PST files. You can empty the Junk and Spam folder to create some space. Sometimes Emails from inbox have to be deleted to create space. This can be cumbersome and a tricky situation. After the deletion of unwanted emails, you might receive Incoming Emails. If this method does not work, refer to the next method.

Method 4: Delete Outlook Cache

Outlook creates cache files on your computer to speed up its performance. However, these files can sometimes become corrupted or interfere with Outlook’s normal operations. If you are having trouble receiving new emails, you can try clearing the Outlook cache manually. This will remove the corrupted or interfering files and may fix the issue.

*NOTE: Your Emails and Mailbox items are safe and won’t be deleted

Launch Run by pressing Windows+R.
Type %localappdata%\Microsoft\Outlook and click on OK.
Select all files by pressing Ctrl+a.
Now press Shift+Delete and press Enter.
Restart Outlook.

Method 5: Inspect Outlook Rules

Outlook provides the best security features. One such feature is outlook rules. This feature creates strict rules for incoming and outgoing messages. These strict rules can cause a hindrance in Microsoft Outlook not receiving emails. These rules can simply be removed by following these steps:

Launch Outlook and click on File.
Now, click on Manage Rules & Alerts.
Under the Email Rules tab check whether any rule is causing issues in not receiving Emails.
Un-select the problem-causing rule and click on OK.

Method 6: Repair Corrupted PST files

Sometimes PST FIle corruption also leads to this error. You can use the PST Recovery Software to recover/repair corrupted PST files. By using this software you can fix the PST file corruption issues. The Tool has some other unique features:

The software can recover permanently deleted emails in Outlook.
It Offers users with 3 recovery methods i.e. Standard, Advanced, and Deep.
The Graphic User Interface is self-explanatory.
This Tool is capable of saving PST files into different file formats like PST, MSG, DBX, MBOX, and EML.
The process is swift and data integrity is maintained.

Conclusion

This article discussed 6 Efficient Methods to Fix Microsoft Outlook Not Receiving Emails Error. If all the methods fail to resolve the issue, it is quite possible that your file has been corrupted. We have even discussed the PST recovery tool which is a comprehensive tool that recovers the maximum possible data.

About The Author:

Amrita Yadav

Amrita is a proficient technical content writer with a deep passion for technology and a natural talent for writing. He excels in creating compelling and informative content that captivates readers on technology websites. His areas of specialization include data migration, backup, and recovery, where his vast expertise enables him to develop superior quality content that is both educational and stimulating.